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one honk maybe more

benjojo posted 14 Feb 2025 12:42 +0000

Super scummy for microsoft to auto upgrade (at the added cost of an extra £30 a year) people to a AI plan, and not offer a "actually I don't use any of that stuff" can I not pay that £30 a year?

And then only when you are at the cancel page, it's like "🥺 oh sorry do you want the old deal back? 🥺"

For anyone else, you don't even have to get that far into the cancel page for this. So it's easy to save £30 a year with this.

Effective 14 February 2025, the price for Microsoft 365 Personal subscriptions will increase from GBP 5.99* per month to GBP 8.49* per month. To continue with the new price, no action is needed—your payment method on file will be automatically charged. To make changes to your subscription plan or turn off recurring billing, visit your Microsoft account at least two days before your next billing date. /  The next image is a screenshot of the cancel page for Office 365, but with the old 5.99 plan as a downgrade option Effective 14 February 2025, the price for Microsoft 365 Personal subscriptions will increase from GBP 5.99* per month to GBP 8.49* per month. To continue with the new price, no action is needed—your payment method on file will be automatically charged. To make changes to your subscription plan or turn off recurring billing, visit your Microsoft account at least two days before your next billing date. /  The next image is a screenshot of the cancel page for Office 365, but with the old 5.99 plan as a downgrade option

m@martinh.net replied 14 Feb 2025 13:27 +0000
in reply to: https://benjojo.co.uk/u/benjojo/h/P3F552t69BkQ88y28g

@benjojo Doh - sorry! I figure if MS had simply said that they'd managed to keep 365 pricing static for several years, but now an increase was unavoidable due to <waves hands> rising costs, people would mostly shrug, grumble a bit and then pay up. Conversely, making it explicitly about paying for the AI shovelware and using that awful dark pattern for the opt-out really shreds customer goodwill and actively radicalises a whole bunch of people. It's quite an own goal, really.

benjojo replied 14 Feb 2025 13:30 +0000
in reply to: https://martinh.net/users/m/statuses/114002472363180001

@m oh yeah yeah in that case yeah I get your point!

It's hard to know if I am just part of a rabid anti-AI contingent, if other people are indifferent, or if the average joe is actually pro AI.

I guess shit gets more real if something is sold to me in a way that it seems that I am being forced to pay £30 (a evening at a pub!) for something I wont use

taxorubio@fosstodon... replied 14 Feb 2025 12:52 +0000
in reply to: https://benjojo.co.uk/u/benjojo/h/6N8jJ41K6MFz6GSRh1

@benjojo > To reflect the value that we've added over the past decade

WHY DOES EVERYTHING have to be about adding value???? "Hi! We did something cool and interesting that will help you complete your tasks with more ease." "But are investors happy? Does it add value?" We users want software to work not to "add value" to already millionaires D:<